Many year’s ago there was a character on Saturday Night Live, Mr. Bill and he would get into all types of difficulty and would exclaim oh no!!!! Today(5/21/2019) my day morphed into a Mr.Bill type day leaving me to wonder how do some businesses manage to thrive despite their management team. The day started off on a good note as I was out collecting donations for The American Cancer Society Relay For Life most everyone was nice but there were some that simply don’t understand the importance of relationship building and building strategic partnerships. I understand most places I went they didn’t know me and that I was interrupting the flow of their business however it doesn’t cost anything to be kind. I went into Anthony’s Coal Fired Pizza and they are very good supporters of Relay For Life and I appreciate all they do for the cause however today they dropped a few notches as The Manager said I couldn’t go table to table to collect so I asked if I could stand outside the restaurant or if we can set up a day to simply do a collection she said no which I didn’t mind. What I did mind was the manner in which she talked with me she seemed to think I was beneath her. If only she knew the reach I have and how I could be a great ally. I encountered this no soliciting allowed attitude in many places that I went and I thought wow you are cutting off your nose to spite your face. I thought this way as I would have done a live video( My last Live Video had over 1100 views) and promoted the restaurant given the restaurant a good review and strengthened a business relationship. When I went to Habit Burger I simply disobeyed the GM’S wishes and was successful as one patron gave me a $20 donation. I later called their corporate office and had a nice interaction with the marketing director who in turn sent me details to host a Give Back Night there. I told her all The GM had to do was say we don’t allow soliciting however we do offer a way for your organization to fundraise here is our flier how to set up one of our Give Back Nights. The gentleman at McCallister’s were very arrogant and condescending as they told me no. I can accept a no even if I don’t understand why anyone business would say no to someone who has a proven track record of over 20 years of fundraising for The American Cancer Society. They could always take a minute and check out www.relayforlife.org/sunrisetamaracfl and see I am The #2 fundraiser with over $4500 raised.
Had the people in leadership roles at these restaurants taken a step back and seen the big picture perhaps their sales would have increased a bit. I have come to learn that there are always going to be those are so worried about complaints that they simply have programmed themselves to say no to everything. Many times they simply don’t see the benefits that someone brings to them and are so set in the ways that they lose out on the many opportunities that are presented to them.
I know going uninvited and putting people on the spot may not be the best way however many times it works and people respond in a great way like the time the hair salon owner said sure you can make an announcement and one of the patrons donated $40 or the time the ophthalmologist asked what type of donation I was looking for and I answered whatever you are comfortable with and he wrote a check for $100. Yes I have encounters some people who made me feel like Mr. Bill however I have also encountered people who have shown respect and appreciation for what I am doing. I have come to understand that not everyone is as advanced in the sphere of cause marketing as I am and many times employees of larger corporations are not empowered or inspired to think outside the box.
So the next time someone comes into your business seeking support you should look at the benefits and be open to what they are doing for they may have a large following that can become your client/customer. Imagine if the managers and general managers of businesses were empowered to do local area cause marketing how much more profitable a business would be.
A few years ago I approached Hungry Howie’s about supporting The American Cancer Society Relay For Life and Xavier was very happy to help and donated 10 large pizzas and each year since has supported our effort to help those touched by cancer. In return Hungry Howie’s has gotten my business and promotional videos and an outstanding revenue. I share this to show you how to avoid those Oh! No! Mr. Bill moments in your business.
As someone who has been involved in the non-profit and for profit sector for over 40 years I believe that I possess the ability to help many businesses to have a heart. Having a heart means being kind to everyone who comes into or calls your business for you never know how that person can be of service and value to your business. In all your advertising you should be showing people that you are a business with a heart by showing what organizations you are supporting as people like to do business with those that they perceive to be giving back to the community.
I have seen where having a heart increases business. I was The Sports Memorabilia Manager at Sinbad Sports in 2016 from May until October and I made it point to donate items to local charities when they asked. The owner had to be convinced that this was a good idea so I showed him the stats as I tracked where sales were coming from and I was able to show an increase in sales. In my final month at Sinbad Sports we did $12,000 in sales and I was responsible for $10,000 in sales as I was beginning to build a following simply from donating a few items to local charitable organizations. In using cause marketing in every position that I have held I have been able to show the community that the businesses I represent have a heart and thus the brand awareness improved and the revenue increased. The key is to have a heart and be willing to give as it opens the channels to receive.
After a little prodding Wilson Football showed they have a heart as they sent 3 Superbowl LII Footballs to use in the fundraising efforts for The 2018 American Cancer Society Relay For Life Of Sunrise. In doing so they have received some positive publicity as well as recommendations from leagues that I announce for to purchase their official game balls through Wilson Football. In having a heart Wilson increased its visibility and revenue as people have now heard the story of how they came through to help those touched by cancer and as a result have made purchases of football related items.
One of the best ways to show that your business has a heart is by partnering with a local organization and donating a percentage of sales back to the organization. This brings people to you that normally would not patronage your business and allows you the opportunity to cultivate new customers/clients. In having a heart and showing that you care you will grow your business and word gets around that your business has a heart. Remember there is no substitute for kindness.
The National Association of Basketball Coaches and WWE sent items to use in the fundraising efforts for The 2018 American Cancer Society Relay For Life Of Sunrise. As a result they have gained some positive publicity. In giving you open up many opportunities to put your company in a positive light and reach an audience that maybe you did not think about before. In being open to say yes and finding a way to be of service and value to the community you will see that your revenue builds and your brand is strengthened.
It is time for you as a business owner to stop making excuses and find ways to say yes. Think about it there is always something your business can do to help the community and as a result you will help your business. It is when you give that you receive a return ten fold.
I am reminded about the first time I approached Hungry Howie’s for a donation and how receptive Gabe was to donating 10 pizzas. Since that day I have been a loyal customer and they make their money back just off of me not to mention the countless people I have sent t them. It is when you help others get what they want that y find success.
The other night I stopped by my local Subway and mentioned Relay For Life and they asked what they could do and I told them we can always use food items. They said they would donate 100 cookies. Guess who will be getting more of my business.
It is now time for you to find ways to show that you have heart and to show the community that not only are you taking money from the community but you are putting money back into the community.
Yesterday (8/22/2017) I encountered a situation that got me to asking why the hate? Here I was reaching out to a business owner, Mike Artz of Collectables in Hobart, Indiana and this was his response via a Facebook. Wouldn’t it have made more sense for him to simply write thank you for reaching out to me I wish you much luck in your effort however at this time I am unable to support your project. Think about how you are responding to people and it will tell you why you may be struggling in your business. If this is how he responded to me how many other people has he responded to in this manner and how many of them have not done business with him and share their negative experience with others. In today’s marketplace it is imperative to be nice in all encounters so that people are moved to do business with you. At the end of the day the only thing that endures is your character.
He obviously forgot the first adage of business that Kindness Counts. I simply did what I have been doing for over 40 years and asked a business owner for support of a charitable cause. I never expected this type of response. This only goes to show us that our marketplace needs to be taught compassion.
Now think about it the next time someone approaches you for support because you never know the reach that person has and how they can impact your business. In this case all the accolades that Mike Artz may have built up are gone because he will never see my business and those that read this article may think twice about doing business with him.
As an experienced marketing and public relations consultant the 1st thing I teach my clients is to be kind in all that they do as you never know how that kindness will be returned. Imagine if Mike Artz had been kind in saying no I may have still recommended that my colleagues who collect sports and pop culture memorabilia contact him to see what he is selling. The lesson to take from today is that all it takes is one oh crap to ruin a thousand accolades.
It is now time not only to think outside the box but to burn the box and release the contents that may be stopping you from maximizing your brand awareness and revenue. In the 40 years that I have been working with non-profit organizations and for profit businesses I have noticed something that those who struggle have in common and that is they get stuck in their ways and do not adapt. There is no reason today for anyone to struggle. The reason you may be struggling is that you allowed yourself to be caught in a way of thinking that hasn’t allowed you to move forward in a positive direction of your goals. I have heard so many times over the years that I don’t have money to advertise or I’ve tried everything and nothing is working. This mindset is what is keeping you trapped in the box and why you are falling short of your goals. It is time to burn the box and go from limiting beliefs to limitless beliefs.
It is time to put all of your limiting beliefs into a box and burn the box then spread the ashes as compost and then begin to change the way you go about doing things. When you think you don’t have money to advertise you need to turn that into I will find affordable and effective advertising methods. I recently came into 19 boxes of books from assorted genres as a result f a death in my family. Instead of saying oh I don’t have the money to advertise theses books I found some free resources like sell and trade groups on social media and started posting photos of the books. I also decided to donate 50% of all book sales to The American Cancer Society Relay For Life Of Sunrise. As a result I sold 4 books today (7/15/17). I still have a condo that looks like a used book store but I am finding ways to let people know about the books and as a result I am moving the books and helping a cause that I believe in while also turning inventory into cash. When you burn the box and release the stinking thinking that is stopping you from manifesting the life that you want you will find that you begin to attract more peace, love, joy, and prosperity into your life. It all comes down to having the proper mindset when it comes to raising funds for charity or running your own business. 
How many times have you stated I am not interested or you haven’t returned a phone call only to miss out on the opportunity to build your brand and increase your revenue. Over the last 40 years I have approached many different businesses to assist me in my efforts to help charitable causes. I have seen the good, the bad, and the ugly when it comes to companies supporting causes. I have had organizations like World Wrestling Entertainment send me items that have helped in my efforts to help those touched by cancer. I have had companies like Jimmy John’s refer me to corporate and I haven’t received a return phone call. I have had some business people tell me to leave their store the minute I introduced myself and told them about what I was doing. This prompted me to wonder how many businesses are missing opportunities for their shortsightedness? I have come to learn that there are many people who lack the business acumen to take things to a level where their brand would stand out and as a result would pick up more business. In today’s very competitive market where competition seems to be on every corner it is important to take advantage of every opportunity to stand out and create a buzz while garnering new business while also retaining existing customers.
As a business adviser I have always taught the entrepreneurs that utilize my service the importance of making charitable donations be them monetary or in-kind. When you support charities and donate money or good and service you can implement a strategic marketing plan that will allow you to support the community and also turn a profit. One of the best advertisement ideas that I came up with was over 20 years when I asked a local restaurant to host a charity night to raise money for The Coral Springs Jaycees Spreading The Joy Program, which provided Thanksgiving Baskets and a Children’s Shopping Spree for families in need. The restaurant asked what is in it for me and I explained that by donating 20% of his sales for one night he would attract people who wouldn’t normally come to the restaurant and have an opportunity to turn them into regular customers. He was hesitant at first but agreed and that first give back night raised $189 for the project. Meaning that we brought in bout $1,000 worth of business on that night not to mention the amount of people who became regular customers. Since my first give back night I have seen many restaurants adopt this concept and have much success because it creates a win-win situation for all parties involved. When you have a giving plan it will turn into profit over time as people like to do business with those they perceive to be giving back to the community.