Tag: Marketing

Advertisement Ideas: Finding Your USP!!!

Advertisement Ideas: Finding Your USP!!!

In the many years that I have worked for entrepreneurs I have always asked before I started working with them is what do you want to be know for as a business? Many times they do not have an answer so I explain the importance of having a unique selling proposition? I take it further and ask who do you want to reach? Again many make it to broad that they get stuck trying to reach everyone when in reality if they created a niche market they would be more successful. Recently I had some tell me I want to reach all sports fans. I said this was to broad how about narrowing it down to I want to reach sports fans aged 14-54 who support local teams and who will spend on average $30. In doing this you narrow your audience and can stay ahead of the curve in your industry.  As I have been involved in the retail apparel industry and have excelled I know what people are looking for and how important a unique selling proposition is. In 1988 when I went to work at The Oaktree Men;s Clothing Store I saw the unique selling proposition that they had as they sold a brand called Cosi Crest and were the only store where this brand was available. Cosi Crest was a brand that gave consumers an alternative to Zcavarici, which Oaktree also carried. In being the only store with a particular brand Oaktree was able to capitalize on the market. I went on to work for Merle Harmon’s Fan Fair a sports apparel and memorabilia store when baseball card collecting was having a major growth spurt and when team apparel was all the rage. Our unique selling proposition was that we could get any teams apparel in any league so when a customer came in for San Diego Padres Jackets at our Boca location and we didn’t have them in stock we could go to the catalog call the company give them our vendor number and place the order. of course we received payment up front.  My most recent jobs have been with sports memorabilia companies with retail store fronts and the one thing I noticed with both companies is that they do not have a unique selling position. One company recently relocated and changed its name and began to market itself as the place to find vintage items and as a result by creating a unique selling proposition are moving forward in a positive direction. the other company is still finding its niche with a second location and once they have a unique selling proposition will do well.

 The key to building your brand and increasing your revenue is to find a way to stand out among the crowd and be known for something that the consumer desires. If you capitalize on the current trends  and look at what will trend in the future you can become very successful.  I have learned that when you have what the consumer is looking for and you create a unique selling proposition you find success.  There is an adage that you have read about in previous posts called strike when the iron is hot. Continue reading Advertisement Ideas: Finding Your USP!!!

Advertisement Ideas: Always Be Closing!!!

Advertisement Ideas: Always Be Closing!!!

The language might be a bit harsh but the message is very important because if you are not closing deals and continuing to create new customers/clients while retaining your existing customers/clients you will find yourself chasing money and feeling unfulfilled. Everywhere you go you should make it a priority to share who you are and what you do with people as you never know where business may come from thus sharing is a vital component to your success. Make sure you stand out in all you do and always be closing.

Advertisement Ideas: The Steps To Always Be Closing!!!

 The first thing you must do to become a great closer is you must believe that you can close. So many people leave money on the table simply because they do not make the ask.  Continue reading Advertisement Ideas: Always Be Closing!!!

Advertisement Ideas: Building Revenue!!!

Advertisement Ideas: Building Revenue!!!

 If you are in business the first thing you should be concentrating is in building revenue. Everyday you should be engaged in income producing activities for your business. Each aspect of your marketing strategy should include how the marketing will positively impact the revenue while increasing your brand awareness.  I have worked with many companies over the last 30 years and many have had general managers and owners who did not see the importance of marketing with a goal to increase their revenue.  I have seen many businesses over the years fail or lose money because they were not willing to invest in activities that would produce income down the line. Sometimes the initial outlay for a promotion may seem exorbitant but in the long run it will produce revenue while building brand awareness so that you attract more customers and as a result increase your market share.

 In all of the business classes and seminars that I have attended this is a recurring theme. The idea is to understand that marketing is an investment in your business. The key is to spend your money wisely so that it leads to an increase in revenue.  In my over 30 years of working for businesses I have seen those willing to spend money and invest succeed while also witnessing those who would not spend money or spent money incorrectly and failed. When spending money you must look at what you want the money you are spending do for you. You must have a plan that will create a return on your investment over time.

If you are to build revenue you must have a plan and you must work that plan. Before you even open your doors and build out your business you must know the demographics of the area, how many competitors there are in the area, and what the sales of comparable businesses around the area are doing to see if there will be enough residual support to support your business. If you are to build revenue you must know who your client/customer is and where your customer/client is and the buying habits of your client/customer. This is where have a promotional budget and plan comes in handy. Sometimes as you work your plan you need to make adjustments along the way so as to achieve the ultimate goal of building revenue. Continue reading Advertisement Ideas: Building Revenue!!!

Advertisement Ideas: Don’t Be In A Rush To Close!!!

Advertisement Ideas: Don’t Be In A Rush To Close!!!

How many times have you been working and it has been approaching time to close up and go home and you could wait to leave? Many times we are is such a rush to get out and go home that we leave money on the table and instead of turning a customer on and having them buy something we turn them off. I have found that as long as you have a retail operation you can not be in a rush to close. This came to fruition yesterday (4/30/2016) when I was finishing up an 11 hour day at Celebrity Sports located at 1825 N.Pine Island Road in Plantation. I had been posting specials being run during the moving sale all day on Facebook on The Celebrity Sports Page but sales were lacking. At about 9:45 PM a family came in and started to look around and like many potential buyers asked how much something was. In this case it was The Dwayne Wade signed Jersey that normally sells for $999. I told the customer it is normally $999 but because we are  moving I could sell it to him for $750. I went back to interacting with his kids and he came over and said If I can do it for $725 he would take it. I called my manager to get approval and the manager said yes. I sold the piece did all the paperwork and as they were leaving his son saw The Dwayne Wade Finals Jersey Swatch Piece it wasn’t in the system so I called the manager who told  me it is normally $99 but I could sell it for $65. I told the customer he said I’ll take it. In not rushing the customer and staying open about 15 minutes later than normal I sold $790 worth of merchandise. I share this with you so the next time you are dreading working a  long shift and rushing to close that you stay a bit longer as you never know when that browser will become a buyer.  As the customer was leaving he asked about any Marino Items we may have as his business partner has a birthday coming up. As a result of not being in a rush to close I not only made 2 nice sales I am confident that I will have future sales.

Even though Celebrity Sports is moving from its current location and having a moving sale I have learned that it is important to be nice to everyone even those who are only taking pictures and browsing as you never know what will lead to a sale. In not rushing to close and taking time to know who is walking into your retail establishment you will begin to drive more business as people will begin to speak highly of your business and bring you future business.  Though you can not live on be backs and empty promises you must not be in a rush to close. I have learned over the last several months that it is important to create a good feeling for everyone who comes into the store, calls you on the phone, or stops by your booth at a special event. I have learned that whether in the store or representing the store at a special event that is imperative to stay till the end and sometimes work past closing if necessary.

As Celebrity Sports transitions and moves to a new location I hope the lessons I have shared here will translate to your business and show you that it is important to market, deliver outstanding customer service, and not be in a rush to close. Look for other lessons learned from Celebrity Sports like the importance of networking, paying it forward, using social media, having a great tagline and creating urgency. remember to be consistent in your message and not to rush to close and you will have success.

Advertisement Ideas:Keeping Your Doors Open!!!

Advertisement Ideas: Keeping Your Doors Open!!!

   I was out collecting donations for The American Cancer Society Relay For Life of Boca Raton on Wednesday (3/23/2016) when I went into OXXO Cleaners and the gentleman said he wasn’t in a position to donate and was giving me a sob story about how he was putting money from other businesses into this cleaning business to keep it afloat. I began to ask him questions and give him some solutions.He said you know what I am going to give you a donation and he handed me a $20 bill. W discussed further ways that we can be of service and value to one another. I share this story to illustrate to you that messages are coming to you and it is time to wake up and heed the messages as things are happening for a reason. The idea is to be in a position to keep your doors open and to make a profit. I have often said and I teach that if business isn’t coming to you go out and find the business. I was an assistant manager at a Footlocker Store in Wellington, FL and I managed to beat all the projections because everywhere I went I would hand out my Footlocker cards. When we did a Friends and family promotion I would ask for 1000 of the coupons because I knew if I walked the mall and the area around the mall and went to the high schools in the area we would see a return on our investment. When I did this the first time I was told by a district manager that is not what the promotion was intended for. I answered did we or did we not just increase our year to date sales by 200% by doing it this way. I was told yes but that was not the intention. I started to wonder if you are not increasing your sales then why are you keeping your doors open. I often wonder how people get into a position without a vision of growth. Sometimes to truly be successful you must do things differently to keep the doors open.  Every where I have ever worked I have been sales oriented and have done things a bit differently. My first retail job at Oaktree Men’s clothing in 1988 was quite the experience as I became the top salesman in the country.I was asked how I did this and I answered I simple shared who I was and where I worked with others and when they came to the store I asked questions and was able to find what they were looking for and as a result made many sales. The answer to keeping your doors open is being proactive in the market place and doing things a bit differently than others.

I have always thought of myself as a problem solver. I have found that those who put judgement and EGO aside and listen to me become successful as I come up with practical solutions. In today’s market place if you do not have a web presence you need to develop one by defining your target audience and giving them a reason to come to your store. I have found that those who think they know everything stat to lose everything because they are not open to outside thinking. The solution is to see what is working in the industry you are in and find a way to be a step ahead of everyone else. If you are a sports related store you should be doing things that are sports related in your marketing for example You know every March that The NCAA Men’s Basketball Tournament Takes Place and is referred to as March Madness so why not do a special March Madness promotion that appeals to those who follow the tournament.  Every day there is a special day designated on the calendar so look up the special days and do promotions around the day. A great resource for marketing ideas is Heidi Richard’s Mooney’s Book Quirky Marketing Ideas.

The idea is to stand out from everyone else by being creative so that you can keep your doors open. When you come up with an idea it is important to implement it and promote it accordingly with enough lead time to make it effective. You can just say oh let’s do a 20% off sale today and put a sign in the window. You must plan the work and work the plan. It is paramount to go where you customers are and give them a reason to do business with you so that you can keep your doors open.

 A few years ago I partnered with Skyline Chili and did a monthly fundraiser that brought additional business to their Sunrise Location. I had a comprehensive plan which included making videos the night of the event to show people what we were doing. I would post these videos across social media and as a result over $5000 was raised for the charity which was 20% of the sales. I would also do shout outs on my radio show that I hosted at the time, Get Motivated with Jonathan JDOGG Lederman. If you want to keep your doors open you must be willing to do things differently. In this world there are two types of people action takers and excuse makers. Which one are you?

 

 

Advertisement Ideas: Opportunity Knocking!!!

Advertisement Ideas: Opportunity Knocking!!!

 We are given many opportunities to grow in our personal and professional life and many times we do not answer the opportunity knocking on the door and we look back and wonder what if?  It is time to tune into the universal messages that are around us and to create opportunities by being aware of the potential that exists to achieve our goals. Today I was sitting at Starbucks and had my collection canister for The American Cancer Society Relay For Life of Sunrise when a young woman said I remember Relay For Life I handed her a brochure and said I am collecting donations and she put $5 in the canister proving again that all you have to do is ask and create opportunities to ask.  I have written several times about implementing a 3 foot rule where you have information about projects or businesses you represent and being prepared to share with those within 3 feet of you.  I was at the bank today and a you man with a business called Road To Hollywood was next to me we began speaking about Celebrity Sports, a memorabilia store that I work with located at 1825 N. Pine Island Road in Plantation, FL as well as my TV Show, The Anything Bucket, which airs on www.wrpbitv.com on Tuesday at 6:30 PM EDT. He asked for my card and I am confident he will contact me. The key is to make opportunities and to take action. Every where you go you have an opportunity to engage people and create opportunities.I always say what is the worst they can say no or I am not interested. This is when the principle of some will, some, won’t so what, some waiting, next comes into play. If you do not create opportunities to share who you are and what you do you will leave money on the table and at the end of the day it takes money to pay bills, take trips, go to sporting events, go out to dinner, buy groceries and basically anything you desire in your life.

Each day there is an opportunity to excel and attract those who will enhance your personal and professional life. Many are held back because they are so worried about what people will think that they find every excuse to shy away from opportunities. They become limited in their beliefs and leave money on the table or they are so quick to judge that they don’t approach someone to share with.  Many times when we take the opportunity to do something we may ruffle some feathers because it is not the way another person would have gone about doing something. This was evident when I was collecting donations for The American Cancer Society Relay For Life of Sunrise at The City’s 4th of July Festivities and told that it wasn’t the appropriate place to collect donations by one of the city employees who actually does fundraising for Relay For Life. Of course I explained why it is appropriate and how most everyone is receptive to what I am doing. She said okay. Now some people did complain but at the end of the day what was important is that most gave cheerfully and I collected $250 toward helping those touched by cancer. My Donation Page is http://main.acsevents.org/goto/jdogg3. My methodology of raising funds has been questioned on many occasion because I simply just get out there and take advantage of the opportunity to use my voice to make the ask. I also see things differently and think differently. Such was the case yesterday as I ordered a bottle of Pink Lemonade and I noticed the phone number of the distributor so i called and asked if they could donate some product to Relay. They said send an email and I did. They replied to call them and they would do something. I am sure when I tell the committee I did this they will say it wasn’t my place to do it and I will reply did you think to do it.Of course they didn’t because many have not learned the art of looking for opportunities and do not have the mindset to create opportunities. I use Relay as a great lead in to set up other opportunities that I can share with people. Continue reading Advertisement Ideas: Opportunity Knocking!!!

Advertisement Ideas: I Like It On Top!!!

Advertisement Ideas: I Like It In Top!!!

 I have always believed that it is important to be proactive in all you do and to be on top of events that can positively impact your business.  If you are to get to the top in your chosen field you must stay up with the current events that affect that field. As the regular readers of this blog know I work with Celebrity Sports, The Ultimate Gift Store, located at 1825 N. Pine Island Road in Plantation, FL. We sell sports and non-sports memorabilia. We rely heavily on walk in traffic and our Facebook promotions to make sales. Each day I look for something industry related that we can capitalize on so as to create a buzz about the store and drive traffic.  Today Peyton Manning is announcing his retirement thus I took pictures of some of The Peyton Manning Memorabilia and began to post it on our Facebook Page and on my personal Facebook Page. I am working on convincing the manager and owner to put up a website as I was very surprised that it today’s market where more and more people are going to the internet to look for goods and services that they did not have one. In order to get to the top in your industry and get a nice piece of the monetary pie you must keep up with technology. If you are to reach your desired target audience and be on the top you must be ahead of everyone else and do things that are  unique and different. If you are going to drive business to you it is imperative to have innovative advertisement ideas and promote them. I had come up with an idea to put 50 balloons around the store and when some spent at least $25 have them pick a balloon to pop and inside would be some type of award such as a 10% discount or a FREE Wax Pack. I suggested we put out fliers in the community, send out emails, and promote this concept. I was told no we don’t have customers and nothing is working by my manager.  I have always believed that to be the best you must stay a step ahead of everyone else and say yes to new innovative marketing ideas. If you are going to be on top you must have a vision and a strategy to get to the top.

 If you create traffic you will have a chance to be of service and value to those who walk through your doors and as a result you have it all and be on top in your industry. In delivering outstanding customer service and understanding what value you deliver you will see your sales increase. I have this method I greet the customer with  in 10 seconds of them entering the store, I ask questions, I show them some items and then I allow the to look around. In doing this I have been successful in every retail position that I have ever held. When I first started working retail I worked for The Oaktree Men’s Clothing Store and within 3 weeks I became the top sales person in the country. I was asked how I did this by the regional manager. My answer was I set goals and I took action to exceed those goals, one way to make sure I interacted with every customer and gave them a great shopping experience. As I continued to do this word got around that Jonathan at Oaktree is the man to see if you need men’s clothing. I left Oaktree and went to work for Merle Harmon’s Fan Fair, which specialized in sports apparel and collectibles. I took the store from a $400 a day store to a $2500 a day store. I was asked how and I simply said I went out and told people about the store and invited them to shop. When they came to shop again I made sure they had a good experience. The key to being on top is to make sure you are sharing your business with others and insuring that they have a good experience. Continue reading Advertisement Ideas: I Like It On Top!!!

Advertisement Ideas: Always Make Time!!!

Advertisement Ideas: Always Make Time!!!

Today’s entry  is inspired by Ah Snagg CPA located  at 460 N. University Drive in Lauderhill whose phone number is 954-749-9722 as he taught the lesson of how not to treat someone when they are cold calling. I walked in unannounced as I often do when out collecting donations for The American Cancer Society Relay For Life. I saw he was with a client so I apologized for interrupting and asked if I could leave a flier about Relay For Life and he immediately got irate called me rude said he couldn’t help and that he was with a client. I fully understood this and thanked him for his time. he continued to go on and tell me that the work I was doing was meaningless and then threatened to call the police. I understand I interrupted his flow of business however I was polite. All he saw was someone in jeans and a tee shirt and a ball cap and didn’t realize that I could have been of service and value to him.  This encounter really got me to thinking about how many so-called professionals are struggling because of making judgments and not giving people time. I have always said that I may be a solicitor today however in the future I could be a client or be someone who recommends potential clients to you. Ask yourself what type of feeling am I leaving when I interact with others and how is that interaction affecting my business.

In business today it is imperative to understand the importance of making people feel good and leaving them with what I call a warm fuzzy about their encounter with you. When Ah Snagg said my  work was meaningless this upset me and I thought wow I won’t be recommending him to any of my business associates. I had a great idea about how he could have helped The American Cancer Society and also strengthened his brand. It was a simply host a FREE Workshop on Charitable Giving for the volunteers. As a result of doing the workshop he may have picked up a few clients. I guess Ah Snagg didn’t realize that he had an opportunity to tap into  volunteers simply by making time and being kind. Instead everyone who reads this entry will now think twice before they do business with him. The important thing to remember is to be kind to everyone for the people you see on the way up will be the same people you see on the way down. I would recommend that Ah Snagg and all those who aren’t making time for people grab a copy of Don Miguel Ruiz’s Four Agreements and apply the principles.

In adopting these four agreements you will see a dramatic change in your ability  to  make time for people and your image in the community. How many times have you ignored someone who came into your business or your office because of the way they looked or the way they were dressed.  How many times did you lose out on opportunities that would have enhanced your image because you were quick to judge. Continue reading Advertisement Ideas: Always Make Time!!!

Advertisement Ideas: Turning Browsers Into Buyers!!!

Advertisement Ideas: Turning Browsers Into Buyers!!!

If you have worked in retail you have heard oh I am just looking. When I hear this I ask what are you looking for? By doing this I get an idea if  the customer is truly interested or is wasting my time. In not asking yes or no questions you open up the dialogue and thus you increase your chance of turning a browser into a buyer. I work with Celebrity Sports in Plantation, FL and I believe that everyone who walks into the store can be made into a customer. When I am in the store I make it a point to start conversations that will lead me to show the customer something that will peak their interest and as a result they will make a purchase. In knowing the merchandise and being able to show the customer what we have increase the opportunity to turn them from a browser to a buyer.

When I graduated from Hofstra University in 1987 I went to work for The Oaktree Men’s Clothing Store in Boca Raton, FL as a management trainee. With in 3 weeks I was the #1 salesperson in the country for this division of Edison Brothers Stores. I was asked by The Regional Vice President How I managed to be #1 in the country in a short period of time. I simply replied I turned the browsers into buyers. He then asked how did I do that. I said I greeted everyone within 5-10 seconds of coming into the store and asking them what brought them to Oaktree today. In doing so I began to build relationships with customers who then became regular customers. I remember a businessman from Chicago came in and was seeking casual wear for meetings he was attending and I helped him and he said he came into town every 3-5 weeks. I told him stop in when you are here and see our new arrivals. It turned out that he did just that and on average spent $300 with me. In getting to know your customers you can turn them from browsers to buyers.

I am asked by people all the time JDOGG what of you do not have a brick and mortar business and you aren’t selling tangible items then how do you turn browsers into buyers? My answer is by having a service that they seek and building their trust after all people like to work with people they know, like, and trust. If you have a website make sure you have a page where they can book your services and pay for them ahead of time. If you have merchandise like CDS, DVD’S. Books, and other materials make sure they can order hem and pay for them. In having a strong call to action you will be able to turn browsers into buyers.

 Many of us spend an inordinate amount of time networking and  we find ourselves dealing with many browsers. The question is how do we turn these browsers into buyers. The answer is to have something they desire, something that solves a problem, something that is relevant and resonating. It is important to follow-up with everyone who you get a business card from within 24-48 hours with a clear and consistent message that has a strong call to action at the end.  I strongly suggest setting up a one on one and finding out what they are looking for and letting them know how you can be of service and value to them.

As many of you that read this blog you know I host a TV Show, The Anything Bucket, which airs on WRPBiTV. I invite many people to be on the show and give them the option of buying a fully edited clip of their appearance on my show for $200, which is a great deal to have a very useful tool to turn browsers into buyers. I explain the value of having the clip and how it can be used on their website, across social media platforms, and in all their marketing materials. I have found that those who purchase the clip and use it effectively increase their brand awareness and their cash flow.  I have seen many of the people who came into the studio as browsers become buyers because my producer and I explain the value and how if they follow our suggestions they will have some success. I do not sell everyone the clip and I understand not everyone will be a buyer. The key is to have the mindset to always be closing in order to turn browsers into buyers.

Use your platforms to turn browsers into buyers!!! Stay Positive!!!